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BlueDragon Self-Help: FAQ
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Faq ID 197
Product BlueDragon
Category Administration, Installation, Known Limitations and Workarounds, Web Server Support
Question Why doesn't BlueDragon find my Apache installation?
Answer The solution to this challenge depends on the edition of BlueDragon that you're running.

First, BlueDragon Server (free edition) only supports Apache on Linux. If you're running it on Windows, you will not be presented the opportunity to integrate with Apache, even if you have it installed.

If you're running the BlueDragon Server JX edition, consider the following:

In recent Apache for Windows releases (e.g. 1.3.26), the installer allows a selection between installation for a specific user or as a system service. BlueDragon currently has some difficulty detecting this "specific user"/non-system installation and therefore does not allow the BlueDragon adapter to be installed.

However if the user used to run BlueDragon is changed to the same as used for Apache, BlueDragon will detect Apache and allow adapter installation. This requires that both Apache and BlueDragon be installed first, then the BlueDragon user changed to match that of Apache.

This is done using the following steps.

  1. From the Services control panel, select the "BlueDragon Server" (or "BlueDragon Server JX") service and then the properties icon.
  2. On the properties panel select the "Log On" tab.
  3. Next change the "Log on as:" setting from "Local System account" to "This account" and enter the account name that matches the account used by Apache.
  4. After "Apply"ing the changes, restart the BlueDragon service.
  5. An entry for the Apache server will now appear on the "web server adapter" page of the BlueDragon Administration Console and configuration can be completed.

Finally, if you continue to have challenges integrating with Apache, please see other FAQ entries that refer to Apache.



   
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