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ServletExec Self-Help: FAQ
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Faq ID 13
Product ServletExec
Category Installation
Question I've installed ServletExec/NSAPI with Netscape/iPlanet on Solaris but it doesn't work. What can I do to verify my installation?
Answer
  1. If you are using Solaris version 2.5.1, verify you have the following patch installed:

    • ftp://sunsolve.sun.com/pub/patches/104283.readme
    • ftp://sunsolve.sun.com/pub/patches/104283-04.tar.Z

    Also verify that you have the 2 patches installed that solve native thread synchronization problems. Information about these 2 patches can be found at:

    http://java.sun.com/products/jdk/1.1/solaris-product-comparison.html

    The showrev -p command can be used to list the patches installed on a system.

  2. If you are using Solaris version 2.6, verify you have the following patch installed:

    • ftp://sunsolve.sun.com/pub/patches/105181.readme
    • ftp://sunsolve.sun.com/pub/patches/105181-06.tar.Z

    The showrev -p command can be used to list the patches installed on a system.

  3. Verify you have the latest production release of the JDK installed along with any patches it requires.

  4. Verify other servlet engines were uninstalled before ServletExec was installed. This includes any changes that were made to obj.conf for the other servlet engines.

  5. Verify MaxProcs is not set to greater than 1 in magnus.conf. ServletExec currently doesn't support more than 1 NES process.

  6. Verify the Java Interpreter has been disabled and all of its directives removed from obj.conf as described in Chapter 4 of the Installation Guide.

  7. Verify the server start script has been modified as described in Chapter 4 of the Installation Guide.

  8. Verify the obj.conf file has been modified as described in Chapter 4 of the Installation Guide.

  9. Verify the JAVA_COMPILER environment variable is not set. If it is, then it will override the ServletExec JITC setting on the VM Settings admin page.

  10. Verify the JAVA_HOME environment variable is not set. If it is, then verify it is correctly set to the installation directory of the JDK or JRE you are using.

  11. Stop the web server.

  12. Restart the web server. Look for error messages in these log files:

    • .../https-'server name'/logs/errors
    • ServletExec.log

    Send any error message to support@servletexec.com. Note that you should at least see some ServletExec initialization messages.

  13. Try the following URLs:

    /servletexec/admin (SE 5.x and newer)
    /servlet/admin (SE 4.x and older)
    /servlet/DateServlet
    /servlet/TestServlet

  14. If these don't work then look for error messages in the .../https-'server name'/logs/errors and ServletExec.log files and send them to support@servletexec.com.
  15. You may also find SE FAQ #221 to be of use.



   
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