|The symptoms of this problem are as follows:
Here is the most common explanation for this:
Most likely, your browser is corrupting the file.
Most likely, the problem is that your browser is configured to treat files that end in ".sh" as ASCII.
Normally that would be OK, since most files that end in .sh are ASCII.
But the ServletExec installers for Unix/Linux are comprised of both ASCII and Binary data.
Therefore, the entire file should be treated as Binary.
Here are our suggestions:
- configure your browser to treat files that end in
.sh as Binary, so that when the browser downloads the file, it will do so correctly.
- Use an FTP client, set to Binary mode, to connect to ftp.newatlanta.com
and download the installer you want from the /public/servletexec/ area.