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Faq ID 368
Product BlueDragon
Category Installation
Question When I run my BlueDragon.NET installer on my 32-bit machine, it thinks it's a 64-bit machine. What can I do to make sure the correct dlls are installed on my server?
Answer

The reason this problem occurs is because the BlueDragon installer looks in the Windows registry in order to decide if the OS is 32-bit or 64-bit. It looks for the presence of this Registry key:
HKEY_LOCAL_MACHINE\Software\Wow6432Node\

It appears that that key is present even on a 32-bit OS when the SQL Server Reporting Services are installed. So the installer then installs 64-bit DLLs which is incorrect.

The solution is:
Look in your registry and see if you have the following registry key:
1) HKEY_LOCAL_MACHINE\software\Wow6432Node

If you do, you will need to:
2) rename this registry node to Wow6432Node.save
3) uninstall BlueDragon.NET.
4) Rerun the BlueDragon.Net installer and your 32-bit standard license key should then work.
5) Name the registry node back to Wow6432Node.



   
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